Your satisfaction is our Priority.
1. Dead or Damaged Plants

If the plant arrives dead or damaged, please contact us within 24 hours of delivery and provide an image of the damaged plant.
We will either replace the plant at no additional cost or issue a refund for the plant.
Please note that we do not issue refunds for shipping costs.
2. Incorrect Product

If you receive an incorrect product, please contact us within 24 hours of delivery.
We will either replace the incorrect product at no additional cost or issue a refund for the purchase price of the incorrect product.
Please note that we do not issue refunds for shipping costs.
3. Dissatisfied with Product

If you are dissatisfied with a product for any reason, please contact us within 7 days of delivery.
We will issue a refund for the purchase price of the product.
Please note that we do not issue refunds for shipping costs, and you are responsible for the cost of returning the product.
4. Refund Process

Refunds will be issued to the original payment method within 7 days of receiving the returned product.
If you receive a refund, the cost of shipping will not be refunded.
If you have any questions about our refund policy, please contact us at dreamnursery3@gmail.com
Please note that our refund policy applies only to purchases made on our website only.